Licensed & insured · NC electrical contractor
Mon–Fri 8AM–5PM · Emergency 24/7
Licensed & insured · NC electrical contractor
Mon–Fri 8AM–5PM · Emergency 24/7
An emergency electrician answers — not an answering service. Burning smells, dead circuits, breakers that will not reset and storm damage, any hour of the night.
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Licensed & insured
Cities covered
Owners on call
If you are reading this in a dark house, start here. Then call.
Get everyone out of the house and call the fire service first. Do not go back in to switch anything off. Call us once you are outside and safe.
If you can safely reach the panel, switch off the breaker for that circuit and leave it off. Do not use the outlet again, even if it seems to work.
Do not touch the water and do not touch anything electrical. Only switch off the main breaker if the panel itself is dry and you can reach it without standing in water. If you cannot, leave it and call.
Leave it off. It is doing exactly what it was designed to do, and repeatedly forcing it back on is how a fault becomes a fire.
Stop using it and switch that circuit off. A shock means a grounding fault somewhere, and it will not fix itself.
Stay well away from it and keep others back. Assume it is live. This is a power company job, not an electrician job — call them, not us.
Not sure which of these you have? Call 910.850.1762 anyway. We will talk it through and tell you honestly whether somebody needs to come out tonight or whether it can safely wait until morning.
Some electrical emergencies genuinely cannot wait. Other faults will cost you a night rate for something that could be handled on Tuesday morning. Here is the honest split.
We would rather tell you to go to bed than charge you a night rate for a dead bedroom outlet. That is not us being generous — it is what any electrician worth calling would say on the phone.
A good share of electrical emergency calls are not electrician jobs at all. Two minutes of checking can save you a call-out charge.
Call the utility for these. Never approach a downed line for any reason.
These are ours. Call 910.850.1762.
The dividing line is the connection point at the house. The utility owns the service drop and the meter itself. You own the mast, the meter base, the panel and every circuit behind it — and storm damage on your side is repaired by an electrician before the utility will reconnect you.
We trace the fault rather than resetting the breaker and leaving. A breaker that keeps tripping is a symptom, and the cause is usually a damaged cable, a failing device or a circuit carrying more than it was built for.
Heat at a breaker or bus connection is the most urgent thing we see. Some panel brands fail this way as a matter of course — if yours is one of them, we will tell you and price an electrical panel upgrade separately.
Damaged mast, weather head, meter base or service entrance, flooded circuits and lightning damage. This is the work that has to be finished and inspected before the utility will reconnect the service.
Once the immediate danger is dealt with, our emergency electrician tells you what caused it. Sometimes the fix is a device replacement. Sometimes it is a symptom of wiring that has reached the end of its life, and pretending otherwise just means we are back next month.
After-hours work costs more than a scheduled visit, and any electrician telling you otherwise is building it in somewhere else. Here is the straight version.
National 2026 figures put standard electrician rates at $40–$100 per hour with a typical minimum call-out around $75. Emergency, evening, weekend and holiday work commonly starts from $150 per hour.
Those are national averages, not our prices. Call and we will tell you ours before we dispatch.
We cover sixteen cities across Cumberland, Harnett, Lee, Wake, Sampson, Bladen and Hoke counties. Response time depends on where you are and what else is running — we will give you a realistic estimate on the phone rather than a number we cannot hold.
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Hours
Yes, and it is a licensed electrician on the other end rather than a call centre taking a message. That matters, because half of what we do at night is telling somebody over the phone what to switch off before we arrive.
It depends on where you are and what we are already on. Fayetteville and the surrounding Cumberland County towns are quickest; the far edges of the service area take longer. We give you a realistic time on the call rather than a promise we cannot keep.
You are told the call-out charge on the phone before anyone is dispatched, and the repair is quoted before work starts wherever it is safe to do so. Nights, weekends and holidays cost more than a scheduled weekday visit.
If it trips again immediately on reset, or there is any smell or heat at the panel, yes. If it tripped once, reset cleanly and has held since, it can usually wait until morning. Either way, do not keep forcing it back on.
The power company. A whole-street outage, a downed line or a transformer fault is utility-side and an electrician cannot help. Call us when your neighbours have power and you do not, or when part of your house is out.
Yes. Retail units, offices and light industrial sites, including three-phase faults. Tell us what the site is when you call so we bring the right equipment out the first time.
910.850.1762 reaches an emergency electrician in Fayetteville, NC 24 hours a day. If you are unsure whether it can wait, call and ask.